TERMS OF SERVICE

Last updated: [DATE]

1. Acceptance of terms

By creating an account or using Komplylab (the "Service"), you agree to these Terms of Service on behalf of yourself and, if applicable, the organisation you represent. If you do not agree, do not use the Service.

2. The Service

Komplylab provides software for tracking compliance obligations, asset records, and related operational information. The Service is a record-keeping and organisational tool. It does not provide legal, engineering, or safety advice, and does not itself determine whether any equipment, procedure, or practice is safe or compliant with any regulation. Responsibility for compliance with applicable laws, standards, and safety requirements remains with you and your organisation at all times.

3. Accounts and subscriptions You must provide accurate information when creating an account Subscriptions are billed according to the plan selected at signup, in NZD or AUD as applicable Subscriptions renew automatically unless cancelled You may cancel at any time; access continues until the end of the current billing period unless immediate cancellation is requested [CONFIRM: refund policy, if any] 4. Trial periods

Some plans include a free trial period as described at signup. We reserve the right to modify or discontinue trial offers at any time.

5. Acceptable use

You agree not to:

Use the Service for any unlawful purpose Attempt to gain unauthorised access to any part of the Service or other customers' data Interfere with or disrupt the Service's operation Reverse-engineer or attempt to extract the Service's source code 6. Your data

You retain ownership of the data you enter into the Service. You are responsible for the accuracy of the information you enter, including compliance due dates, inspection records, and safety-related data. We are not responsible for decisions made based on inaccurate data entered by you or your organisation.

7. Data deletion on cancellation

Data is retained for up to 90 days following cancellation or non-payment, after which it may be permanently deleted. It is your responsibility to export any data you wish to retain before this period ends.

8. Availability

We aim to keep the Service available at all times but do not guarantee uninterrupted access. We may perform maintenance, updates, or changes to the Service from time to time.

9. Limitation of liability

[CONFIRM WITH A LAWYER — this section carries real legal weight and should not be finalised without professional review.] To the maximum extent permitted by law, Komplylab is not liable for any indirect, incidental, or consequential damages arising from use of the Service, including but not limited to damages resulting from missed compliance deadlines, equipment failures, or safety incidents, except where such liability cannot be excluded by law.

10. Termination

We may suspend or terminate access to the Service for breach of these terms, non-payment, or other reasonable cause.

11. Governing law

[CONFIRM: these terms are governed by the laws of New Zealand], and any disputes will be subject to the jurisdiction of the New Zealand courts, unless otherwise agreed.

12. Changes to these terms

We may update these terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the revised terms.

13. Contact us

[CONFIRM: contact email/address for legal inquiries]